Phone Numbers

This section will show you how to add, configure, and customize your call tracking numbers.

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25 articles in this collection
Written by Ryan Shank, Bobby Zapf, James Allan and 1 other

The Basics

International Numbers

International Numbers, Adding New Country Code

Written by Bobby Zapf
Updated over a week ago

Outbound Calling and Texting

How to make phone calls and send SMS messages from your PhoneWagon account!

Written by Justine Harris
Updated yesterday

Move, Edit or Delete a Number

Guide on how to navigate to the configuration screen to change your number.

Written by James Allan
Updated over a week ago

Add Dynamic Numbers

Learn about the Dynamic Number options in PhoneWagon and what each unique option you should use for tracking.

Written by Ryan Shank
Updated over a week ago

Add a Static Number

Learn what a static line is best used for and how to create a local or toll free number.

Written by James Allan
Updated over a week ago

Call Recording and Greeting Message

Learn how to enable call recording and set up a greeting message.

Written by Bobby Zapf
Updated over a week ago

Reconfigure or Delete a Number

Guide on how to navigate to the configuration screen to change your number.

Written by Ryan Shank
Updated over a week ago

Block Numbers

This guide will take you through the multiple ways that you are able to block numbers in PhoneWagon.

Written by Ryan Shank
Updated over a week ago

Porting

Porting Numbers Into PhoneWagon

Learn how to port your active phone numbers into PhoneWagon.

Written by Ryan Shank
Updated over a week ago

Porting Numbers Away from PhoneWagon

Guide on how to port your numbers away from PhoneWagon.

Written by Ryan Shank
Updated over a week ago

Porting Your Google Voice Number to PhoneWagon

Written by Ryan Shank
Updated over a week ago

Dynamic Number Insertion

Finding DNI Script for Website

See the article to learn where you can copy the script for your website from the PhoneWagon dashboard.

Written by Ryan Shank
Updated over a week ago

Installing with Google Tag Manager

Written by Ryan Shank
Updated over a week ago

Test Dynamic Number Insertion

Learn how to test to make sure your DNI is working on your website / landing page.

Written by Ryan Shank
Updated over a week ago

Add Dynamic Numbers

Learn about the Dynamic Number options in PhoneWagon and what each unique option you should use for tracking.

Written by James Allan
Updated over a week ago

Troubleshooting DNI

Having issues getting your DNI to work on your site? Check out the article below on common mistakes and areas to check!

Written by Ryan Shank
Updated over a week ago

Call Flows

Round Robin

Evenly distribute your calls to your team

Written by James Allan
Updated yesterday

Sequential Flow

Ring multiple lines one after another

Written by James Allan
Updated yesterday

Straight to Hosted Voicemail Flow

How to set up a call flow to go straight to voicemail, instead of ringing a line.

Written by Bobby Zapf
Updated yesterday

Call Flows

Inbound Call Flow Options

Written by James Allan
Updated yesterday

Missed Call Text Message Automation

Send Missed calls an Automatic text Message

Written by James Allan
Updated yesterday

IVR

With the IVR you can configure a menu for a caller, and forward call based on caller's input.

Written by Bobby Zapf
Updated over a week ago

Simultaneous Ring

Simultaneous ring allows multiple lines to ring at the same time.

Written by Bobby Zapf
Updated this week

Hosted Voicemail

Easily separate Private voicemails with our Hosted Voicemail system

Written by James Allan
Updated yesterday

FAQs

What if my area code isn't available?

Written by Ryan Shank
Updated over a week ago